Built for service-led businesses getting organised.
Tessera gives UK SMEs a practical structure for customer work, sales activity, delivery, support and reusable knowledge without starting from a blank page or adopting a heavy enterprise system.
What Tessera is for
Businesses moving away from spreadsheets and shared inboxes.
Service-led teams managing customers, sales and delivery.
Managers who need visibility across open work and ownership.
Teams that want clear access, files and change history.
What Tessera keeps focused
The current workflow centres on CRM, Pipeline and Projects.
Service Desk is available only for enabled teams.
Access, files and change history support the same workflow.
Knowledge hub is available as an optional module.
Customer feedback stays focused on day-to-day operational work.
Brand direction
Calm, capable and organised without enterprise weight.
Tessera is designed as a connected operating layer for teams that need clearer customer work, cleaner handovers and simple control as responsibilities spread across the business.
For businesses joining up work
Connect the steps between leads, quotes, delivery, support and invoices without a heavy rollout.
For teams with messy handovers
Customer details, files and activity follow the work instead of being copied between separate tools.
For managers who need progress
Dashboards make open opportunities, active projects, service requests and overdue work easier to review.
For simple adoption
Set up the modules you need, invite people and start working without needing IT technicians.
For flexible costs
Only pay for what each person uses, avoid upgrade cliffs and cancel any time.
For flexible adoption
Different people can use different modules, with access and change history kept under control.
Who it supports
Practical for teams where sales, delivery, support and knowledge overlap.
Consultancies
Keep client conversations, opportunities, project handovers, lessons and review actions in one place.
Agencies
Move from enquiry to quote, delivery and invoice preparation without losing scope, files, time or next steps.
IT service providers
Connect managed work, project delivery, reusable fixes and manual service requests for enabled teams.
Professional services
Give account managers and delivery leads shared context across client work.
Operations teams
Track ownership, due work, team access and business activity without scattered lists.
Try Tessera with your real workflow in mind.
Set up your own workspace, or talk to us about the customer work your team needs to make clearer.